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Oct 16 2025

Waiver Services in Arkansas: Who is Eligible and How Do They Help?

waiver services

​If you’re a parent or caregiver for a loved one with a developmental or intellectual disability, you know navigating the landscape of available resources can be overwhelming. You may be asking, “What are waiver services, and how can they help my family?” They provide a path to care and support that can help individuals live full, meaningful lives in their own homes and communities, rather than in institutional settings. We will demystify these programs, explain how they work in Arkansas, and show how First Step, Inc. is dedicated to helping individuals and families access the support they need to thrive.

Key Takeaways

  • Waiver services allow individuals with developmental or intellectual disabilities to receive in-home and community-based support, avoiding institutional care.
  • In Arkansas, the main program is the Community and Employment Supports (CES) Waiver, which is a part of the state's Medicaid system.
  • Eligibility is based on medical necessity (requiring an institutional level of care), financial need, and fitting into a specific target group.
  • A key component of these services is a Person-Centered Service Plan (PCSP), which tailors support to the individual's unique goals and needs.
  • First Step offers a variety of services under the waiver, including supported living, supported employment, respite care, and specialized consultations.
waiver services

What Are Waiver Services?

Medicaid waiver services, specifically the Community and Employment Supports (CES) Waiver in Arkansas, are a crucial part of the state’s Medicaid program. They are designed to “waive” certain rules so that individuals who would otherwise need to be in an institutional setting (like a nursing home or intermediate care facility) can receive care and support in their home or community.

The core principle behind these services is person-centered care. The support is not a one-size-fits-all solution but is instead built around the individual's unique needs, goals, and preferences. A team, which includes the individual, their family, and a care coordinator, works together to create a Person-Centered Service Plan (PCSP). This plan outlines the specific supports and services required to help the individual achieve their personal aspirations, whether that's gaining a new skill, finding employment, or becoming more active in their community.

The Difference Between Medicaid and Waiver Services

This is a common point of confusion. Here’s a simple way to think about it:

  • Regular Medicaid is an entitlement program. If you meet the eligibility criteria, you are guaranteed to receive benefits.
  • Waiver Services are not an entitlement. While a person must be eligible for Medicaid to apply, these programs have a limited number of slots. This often results in a waitlist for services, which is why it is so important to begin the application process as early as possible.

Despite the potential waitlist, waiver services are highly favored by both families and states. For families, they offer the peace of mind that their loved one can receive high-quality, personalized care in a familiar and comfortable setting. For states, providing care through waivers is generally more cost-effective than institutional care, creating a win-win situation.

Who is Eligible in Arkansas?

Eligibility for the Arkansas CES waiver is determined by the Department of Human Services (DHS). The criteria are specific and often include:

  • Medical Necessity: The individual must have a developmental or intellectual disability that occurred before the age of 22. They must also meet the Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IDD) level of care criteria, which is a key component of “medical necessity” for these programs.
  • Financial Need: The individual must meet certain income and asset limits. It’s important to note that for children, some programs use "deeming waivers," which may assess only the child's income and assets, not the parents'.
  • Target Population: The individual must fit into a group served by the program, such as children, adults with specific disabilities, or older adults.

The application process requires careful documentation and assessments to confirm that the individual meets all of these criteria. A thorough assessment of the individual's abilities to perform daily living activities (ADLs) such as bathing, dressing, and eating is a critical step in determining the level of support needed.

How First Step Empowers Lives Through Waiver Services

At First Step, we believe that every individual deserves the opportunity to live a fulfilling and meaningful life. Our six decades of experience in central Arkansas have taught us that personalized, compassionate support is the key to unlocking an individual's full potential. Our waiver services are designed to make this a reality by offering a comprehensive suite of programs that serve as a true alternative to institutional care.

Our specialized waiver services include:

  • Supported Living: These services provide individualized support to help people live successfully in their own homes or with their families. This can include assistance with everything from daily living skills and money management to social activities and community integration. The goal is to build confidence and independence.
  • Supported Employment: For many, having a job is a key part of independence and community inclusion. Our Supported Employment services help individuals find and maintain competitive, integrated employment. We provide a full range of support, from career planning and job development to on-site job coaching. To learn more about how we help adults with disabilities find fulfilling work, see our guide to supported employment.
  • Respite Care: Being a caregiver is a demanding role, and respite services offer temporary relief for unpaid caregivers. This is a vital service that helps prevent caregiver burnout, strengthens the family unit, and ensures the well-being of everyone involved.
  • Specialized Consultations: Our team of licensed professionals, including speech pathologists, occupational therapists, and physical therapists, provides consultative services to help individuals and their families effectively implement their Person-Centered Service Plan.
  • Non-Medical Transportation: Access to the community is essential for inclusion. We provide non-medical transportation to help individuals get to community activities, employment, and other resources outlined in their plan. Our extensive network of services is one of the many ways we ensure comprehensive care.

The First Step Difference: A Commitment to Excellence

What truly sets First Step Inc. apart is our unwavering commitment to our clients and their families. We understand that each person's journey is unique, and we are here to walk alongside them every step of the way. We focus on fostering independence, building skills, and promoting a sense of belonging within the community.

Applying for waiver services can seem like a daunting process, but you don't have to do it alone. At First Step Inc., we have a team of dedicated professionals who can guide you through every step, from understanding eligibility to applying. We are here to answer your questions and provide the support you need.

Contact us today to begin your journey toward a brighter future.

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